How can we help?
Short, step-by-step guides for running your screens with CastWize, written for people who aren't IT experts.
Getting started
Your first screen, from pairing to the first playlist.
Pair a screen
Install the CastWize player, read the 6-character code on the TV and add the screen in CastWize Studio.
Read the articleGetting startedBuild a playlist
Upload images and videos, add them as slides, set how long each one shows and put the playlist on a screen.
Read the articleContent
Playlists, schedules, layouts, widgets and Google Drive.
Schedule content by time, day and date
Play a breakfast menu in the morning and a lunch menu at noon, or run a promotion between two dates.
Read the articleContentSplit a screen into zones
Draw a zone layout, then give each zone of the screen its own playlist. Landscape, portrait or ultra-wide.
Read the articleContentAdd widgets: clock, weather, countdown, QR code, Google files, YouTube and web pages
Put a clock, the weather, a countdown, a QR code, a published Google Sheet, Slides deck or Doc, a YouTube video or a web page on a slide.
Read the articleContentShow Google Drive images and videos
Connect Google Drive once, pick images and videos, and update them in Drive to change what the screens show.
Read the articleContentPlay a playlist when someone comes near
Plug a USB motion sensor into the player and choose what plays when someone stands in front of the screen.
Read the articleScreens and players
Set up the device behind the TV, and video walls.
Set up a video wall
Show one big picture across a grid of TVs: one player per TV, one wall in Studio, one playlist for every screen.
Read the articleScreens and playersAndroid TV: kiosk mode and remote reboot (Device Owner)
Lock an Android TV or Android box to the CastWize player and reboot it from Studio by making the app Device Owner.
Read the articleScreens and playersSet up a Raspberry Pi player
Install the CastWize player on a Raspberry Pi 4 or 5, pair it, and make it start by itself after a power cut.
Read the articleScreens and playersSet up a Windows or Mac player
Install the CastWize player on a Windows PC or an Apple Silicon Mac and set the computer up to run a screen unattended.
Read the articleTroubleshooting
When a screen is offline, blank or not updating.
Can't find your answer?
Email [email protected], or see the FAQ and the support page for player downloads.

